Page 1 of 1

support section organisation

Posted: Wed Jul 19, 2017 7:36 am
by SlipKnoT
Can someone please organize the support section it a little we have old outdated topics pinned at the top that are no longer relevant and the answers to all of todays problems are just mixed all around the forum and many people are posting the same questions over and over because unless the answers are organized to a retard proof level youre always gonna have people repeating the same things. anyway it might help get some more people playing

Re: support section organisation

Posted: Sat Jul 22, 2017 6:55 am
by Arntzen
Ideally I should make a new lobby section like "Neo EE" with updated guides on how to install/troubleshoot and then move the whole "EE Lobby" section of the forum to the archives, since it was made for the save-ee lobby client.
This will take some time and effort, and at the moment I lack the motivation to be honest.

I'm thinking someting along the lines of:

Board index > NeoEE > Support
  • How to install Empire Earth and Art of Conquest
  • How to install NeoEE patch
  • Empire Earth not working properly - Read this
  • NeoEE lobby client not working properly - Read this
The not working properly will be filled with known issues/troubleshooting.
NeoEE section should also include "Report abuse or cheaters" and "Report bugs"
If anyone is willing/able to do some of this it would be greatly appreciated.

Re: support section organisation

Posted: Sun Jul 23, 2017 8:02 am
by SlipKnoT
At the moment I have a bit of time and am using ee as a distraction so I can help out a bit if needed

Re: support section organisation

Posted: Wed Oct 04, 2017 5:59 pm
by SlipKnoT
again this still needs to be fixed time and time again i speak to old players who want to play but dont know how to get ee working. we need a simple user friendly step by step on how to install ee for different windows versions. the community is suffering because of this. Please fix this asap

Re: support section organisation

Posted: Thu Oct 05, 2017 5:48 am
by Locodoco
SlipKnoT wrote:again this still needs to be fixed time and time again i speak to old players who want to play but dont know how to get ee working. we need a simple user friendly step by step on how to install ee for different windows versions. the community is suffering because of this. Please fix this asap
I agree, we just Need a mod who can clean support section from SIerra lobby things and Old CDkey stuff, etc...

Re: support section organisation

Posted: Fri Oct 06, 2017 4:59 pm
by Arntzen
Alright I'm super busy but I've started doing it. If anyone can help me with anything here that would be greatly appreciated.

Give feedback/critizism on what I've already done in the NeoEE subforum.
Find troubleshooting examples/fixes and I'll add them to the lists.
Eventually the EE Lobby subforum will be moved to archives.