EE installation problem

[Black Star]

yo folks, a friend of mine is trying to install EE again after years. He downloaded EE Unlimited, but whenever he is starting "Autorun", theres a error massage, which says sth like " folder "C:/Sierra/xyz " could not be created, please make sure you have the rigths to create the folder"
We tried running it as admin, didnt work. He also downloaded xootle installer, which gave the same erorr.

Sounds to me like a non-ee related problem, anyone good with this rigths stuff?

P.S. Hes running windows xp

[Arntzen]

First of all, when installing it's much better to just press "Setup" instead so you get 1 click less (I think) and no music.

I dno how to fix this tho. Maybe try manually create C:/Sierra/Empire Earth folder.
If he already had EE on that computer at one point, uninstalled it, but never deleted the C:/Sierra folder I would delete that too before trying to install again.

[Black Star]

thx so far he made it by installing it on administrator accout ( his gfriend :O ) ,

sadly when he starts EE now game crases rigth away

[Trichome Indica]

Try installing EE Complete instead of EE Unlimited.

viewtopic.php?f=10&t=4889

Good luck

[Black Star]

Ok, were progressing i installed for him via teamviewer, and EE is working now, but his graphics are really fucked up, so theres not the whole game screen showing but sth of his dektop or so,
Hes runnin win 8.1 with a parralell dektop software on a Macbook.
Any ides how to fix graphics? like Compabilitary Mode or so?

thx

P.S.: using EE complete by xootle