Problems installing the NeoEE patch

If you're having any technical difficulties with EE, or installing or using the NeoEE patch, make a post here and someone will try and help you out.
Post Reply
fluxem
Forum Noob
Posts: 3
Joined: Mon Apr 08, 2019 3:50 am
Lobby Username: fluxem

Problems installing the NeoEE patch

Post by fluxem »

Hi,

first i want to apologize for my bad english. Im from germany.... :)

Yesterday i tried to install the NeoEE patch on windows 10. i deactivated my Antivirus software.

It always stops at the beginning of the installation and says: „Please wait while windows configures NeoEE installer“

I waited for about half an hour, but nothing happened :(

I hope someone can help me - i really wanna Play this Game online

Bogdan_xD
Advanced Member
Posts: 154
Joined: Thu Mar 22, 2018 8:19 am
Lobby Username: [FAME] Bogdan_xD

Re: Problems installing the NeoEE patch

Post by Bogdan_xD »

Deactivate Antivirus -> turn windows firewall off - > Re-Download the NeoEE Patch -> now it should work to install it -> add to antivirus and windows firewall exceptions the entire Empire Earth folder -> reactivate both antivirus and firewall
Streaming Empire Earth , mostly Islands F11 60 @ https://www.twitch.tv/bogdanx94

fluxem
Forum Noob
Posts: 3
Joined: Mon Apr 08, 2019 3:50 am
Lobby Username: fluxem

Re: Problems installing the NeoEE patch

Post by fluxem »

Bogdan_xD wrote:Deactivate Antivirus -> turn windows firewall off - > Re-Download the NeoEE Patch -> now it should work to install it -> add to antivirus and windows firewall exceptions the entire Empire Earth folder -> reactivate both antivirus and firewall
aaah, the firewall:)

I‘ll try it this evening. Thank you!!

fluxem
Forum Noob
Posts: 3
Joined: Mon Apr 08, 2019 3:50 am
Lobby Username: fluxem

Re: Problems installing the NeoEE patch

Post by fluxem »

Hello again :(

now i tried again with deactivated Antivirus and Firewall.....

it stops at the same point: please wait while windows configures NeoEE installer....

do you have any other ideas? :(

Bogdan_xD
Advanced Member
Posts: 154
Joined: Thu Mar 22, 2018 8:19 am
Lobby Username: [FAME] Bogdan_xD

Re: Problems installing the NeoEE patch

Post by Bogdan_xD »

try to run the neoEE patch as the adminstrator
right click on it -> "Run as Administrator"
maybe you have your PC rights in some strange way set.
Streaming Empire Earth , mostly Islands F11 60 @ https://www.twitch.tv/bogdanx94

Neotje
Intermediate Member
Posts: 93
Joined: Sun Mar 29, 2009 10:02 am

Re: Problems installing the NeoEE patch

Post by Neotje »

I once had the problem that there was an old version of the installer in C:\Users\<username>\AppData\Local\Temp and it somehow tried to save that. Removing old installation files from there might fix it? I got an error saying something like "Installer(3) can not be found" although I was actually executing Installer(2). Renaming the thing I ran to "Installer(3)" also helped a bit, but was weird.

Post Reply

Return to “Support”

Who is online

Users browsing this forum: No registered users and 10 guests